Random42 Limited Website
Privacy Notice and Cookie Policy

Please note that we have configured Google Analytics to anonymise the data it processes.

We periodically review the cookies we use and update our cookie table and this website privacy notice and cookie policy accordingly.

Where the table indicates that we use essential cookies, we will use your personal information on the basis that it is in our legitimate interests to do so as essential cookies are necessary for our website to work. Please contact our Compliance Team at [email protected] if you would like further detail about our legitimate interests.

Where we collect information about you from our website using non-essential cookies, we will use your personal information on the basis that you have given us your consent. There is a cookie banner on our homepage which asks for your consent to place cookies on your device.

You can control and/or delete cookies being placed by configuring your browser. For more details, see www.aboutcookies.org or www.allboutcookies.org. You can also delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work or stop working properly.

DOES THIS PRIVACY NOTICE AND COOKIE POLICY COVER WEBSITES YOU LINK TO FROM THIS WEBSITE?

Links within our website to other websites, such as Facebook and Twitter, are not covered by this privacy notice and cookie policy. You should review the privacy information on those websites to find out how they may use your personal information

Third parties that our website links you to may also use cookies, over which we have no control. The third parties may include, for example, advertising networks and providers of external services such as web traffic analysis services. These third party cookies are likely to be analytical or performance cookies or targeting cookies and will each have their own cookie policy in place that can provide you with further information that explains how they will use cookies.

WHAT PERSONAL INFORMATION DO WE COLLECT ABOUT YOU WHEN YOU CONTACT US, HOW WILL WE USE YOUR PERSONAL INFORMATION AND WHAT IS OUR LEGAL BASIS FOR USING IT?

If you contact us by using the ‘Contact Us’ form on our website or if you send us an email or call us we will collect, store and use the following personal information: your full name, your email address, your contact telephone number (if you choose to provide these) and details of your enquiry or issue.

When you contact us we will use your personal information to respond to you and investigate, consider and deal with any enquiry or issue that you have raised. This will be done on the basis that it is in our legitimate interests to be able to discuss any enquiry or issue that you raise with you. In order to ensure that you receive our best customer service, we will retain previous communications which we have had with you.] Please contact our Compliance Team at [email protected] if you would like further detail about our legitimate interests.

Other personal information

We may collect, store and use your personal information for the purposes of bringing or defending any legal proceedings or meeting any legal or compliance obligations we have.

Where we use your personal information for the purposes of meeting any legal or compliance obligations, we will do this on the legal basis that it is necessary for compliance with a legal obligation.

Where we use your personal information for the purpose of bringing or defending legal proceedings our legal basis will be that it is in our legitimate interests. Please contact our Compliance Team at [email protected] if you would like further detail about our legitimate interests.

WHAT HAPPENS IF YOU DON’T PROVIDE THE PERSONAL INFORMATION WE HAVE ASKED FOR?

If you don’t provide the personal information we need when we ask for it, we may not be able to respond to you or enter into a contract with you. For example, if you do not give us your contact details, we may not be able to answer any queries that you have raised. If you have any concerns about whether you need to provide your personal information, please contact our Compliance Team at [email protected].

WILL WE USE YOUR PERSONAL INFORMATION FOR AUTOMATED DECISION-MAKING?

We do not use your personal information to make decisions that will have a significant impact on you based solely on automated decision making (i.e. one without human intervention).

WILL WE CHANGE THE WAY WE USE YOUR PERSONAL INFORMATION?

We will only use your personal information for the purposes set out in this privacy notice and cookie policy. We can only change the purposes we use your personal information for, by telling you where we need to use it for another reason and that reason is compatible with those purposes set out in this privacy notice and cookie policy. If we need to use your personal information for any other purpose, we will notify you and we will explain the legal basis which allows us to use your personal information for this other purpose in a similar way to how we have done it in this privacy notice and cookie policy.

HOW LONG WILL WE KEEP YOUR PERSONAL INFORMATION?

We will not keep your personal information for longer than we need it for the purposes we have explained in this privacy notice. We have outlined our retention periods below.

We will only keep the personal information derived from the cookies for the period specified in the table above.

We will keep your other personal information in our active systems for the length of time you are within the role relevant to our communications with you or for a period of six years, whichever is the longer.

If a dispute arises between us, we will keep your personal information for the purposes of responding to and dealing with this dispute and this may mean that we keep your personal information for longer than as set out above. Please contact our Compliance Team at [email protected] if you would like any further information about our retention periods.

We will ensure that your personal information is securely deleted after the retention periods stated above have expired.

WHO WILL WE SHARE YOUR PERSONAL INFORMATION WITH?

We may share your personal information with trusted third parties from time to time. We do not sell any personal information to any third party so that they can send you their marketing material.

We have set out below the third parties we may share your personal information with. If we do this, we will put in place a contract with them which controls how your personal information may be used and which requires that your personal information is treated in accordance with data protection laws.

• With companies who provide support for our internal IT systems: We use reputable third parties to provide us with our IT systems (including our website) and support for them. They may access your personal information to the extent that they need to in order to provide their services and deal with any issues.
• With a company that we merge with or transfer our business assets to: In the event that we sell all or part of our business, or merge with another company, we may transfer personal information that we have collected as described in this privacy notice and cookie policy, along with our other business assets, to the company that we are selling to or merging with.
• With entities, organisations or individual for legal reasons: We will share your personal information with entities, companies or individuals where this is strictly necessary to comply with any law, rule, regulation, governmental request or legal procedure that is applicable to us.
• With entities, companies or individuals to obtain advice: We will share your personal information with external professional advisors such as lawyers or accountants in order to take advice and for the purposes of legal and tribunal proceedings or enforce the terms of our agreements.
• With website tracking companies: We will share data that we collect from cookies with external website tracking companies in order to obtain the business names for companies that visit our website.

We will only disclose such personal information to any third party as is necessary to enable them to carry out the function or purpose for which it is disclosed. If you would like further information on the third parties we may share your personal information with and our legal basis for sharing your personal information with third parties, please contact our Compliance Team at [email protected]

WILL WE TRANSFER YOUR PERSONAL INFORMATION OUTSIDE THE UK/EEA?

European Economic Area (“EEA”) countries are all EU Member countries together with Iceland, Liechtenstein and Norway. The United Kingdom (“UK”) is no longer an EEA country but its data protection laws are aligned with those of the EEA countries. At the present time we store your personal information in the UK or in countries within the EEA. We will only transfer your personal information outside the UK and EEA as follows:

• Where our third party service providers who we share personal information with (as set out above) are based outside the UK and EEA, have support services located outside the UK and EEA or host personal information outside the UK and EEA.

We only transfer your personal information outside the UK and EEA where we have a legal basis for doing so and where we require that your personal information is protected to the same standard as it would be protected in the UK and EEA. We do this by entering into data sharing agreements with the recipients of your personal information based outside the UK and EEA which comply with the EU Commission’s standard clauses or the UK’s international data transfer agreement for the transfer of personal information.

If you would like further details about our transfer of your personal information outside the UK and EEA or details of the safeguards put in place in relation to your personal information please contact our Compliance Team at [email protected].

HOW DO WE KEEP YOUR PERSONAL INFORMATION SECURE?

We have put in place appropriate security measures to prevent your personal information being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties (see above) who have a business need-to-know.

We have put procedures in place to deal with any suspected data security breach and will notify you, if we have your contact details, and any applicable regulator of a suspected breach where we are legally required to do so.

Our security procedures mean that we may occasionally request proof of identity before we are able to disclose personal information to you.

WHAT RIGHTS DO YOU HAVE OVER YOUR PERSONAL INFORMATION?

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) if you are unhappy about the way your personal information is being used – please refer to the ICO website for further information about this (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO and so, if you are happy to do so, please contact our Compliance Team at [email protected].

You have a number of other rights over your personal information which are:

• The right to ask us what personal information we have about you and to have a copy of your personal information from us;
• The right to ask us to correct any errors in your personal information;
• The right to object to our legitimate interests, profiling activities and direct marketing communications;
• The right to ask us to provide you with a copy of the personal information you have provided to us, in a structured, commonly used and machine-readable format and the right to transmit that personal information to another entity where: (i) we are using your personal information on the basis of your consent or on the basis that it is necessary to perform a contract with you; and (ii) the use we are making of your personal information if carried out by automated means;
• The right to ask us to delete your personal information where: (i) we don’t need your personal information anymore; (ii) you withdraw your consent to our use of your personal information and we have no other legal basis to keep your personal information; (iii) you have asked us to review and explain our legitimate interests to you and we don’t actually have a valid legitimate interest to do what we are doing; (iv) our use of your personal information is illegal; (v) we have to delete your personal information to comply with our legal obligations;
• The right to ask us to restrict the use that we are making of your personal information where: (i) you don’t think the personal information we have about you is correct so that we can check if it is correct; (ii) what we are doing with your personal information is illegal but you would rather we stop using your personal information rather than delete it; (iii) we don’t need your personal information anymore, but you need us to keep it so that you can exercise any legal rights; and (iv) you have asked us to review and explain our legitimate interests to you, so that we can check whether we actually have a valid legitimate interest to do what we are doing; and
• Where our use of your personal information is based on your consent, the right to withdraw your consent at any time by contacting our Compliance Team at [email protected].

If you want to access or correct your personal information, request your personal information to be deleted, object to, or restrict the processing of your personal information or request that we transfer a copy of your personal information to another party, please contact our Compliance Team at [email protected].

HOW WILL WE TELL YOU ABOUT CHANGES TO THIS PRIVACY NOTICE AND COOKIE POLICY?

We keep our privacy notice and cookie policy under regular review. Any changes we make to our privacy notice and cookie policy in the future will be posted on our website and if the changes will have an effect on you or the way we use your personal information, we will bring them to your attention by email where appropriate and where we have your contact details. This privacy notice and cookie policy was last updated on 28/02/2022.

HOW CAN YOU CONTACT US?

If you have any questions about this privacy notice and cookie policy or about the way we use cookies or your personal information, please contact our Compliance Team at [email protected].